Call for Incident Response


Managed Detection and Response

Our team of cybersecurity experts use advanced detection and response technologies to help your business achieve true cyber resilience. Let DATASHIELD secure your business!

Why Managed Detection and Response (MDR)?

Combating the modern cyber adversary requires 24x7x365 continuous monitoring, active hunting, deep forensic analysis using cyber threat intel, and real-time threat detection.

In today’s always online cyber landscape, simple alerting is no longer enough. The traditional MSSP approach including technologies such as firewalls, anti-virus and log management (SIEM) are now only the beginning to a properly secured network. The real difference with MDR is the active trained professionals using the proper strategy with the right tools.

Having the right people, process and technology in place for detection and response is critical to minimizing the risk of a major breach.


Managed Detection and Response (MDR) is DATASHIELD's comprehensive process for detecting cyber threats to any-size business. MDR is at the core of what we do as an organization.  We have a best in breed MDR service that has been ranked in top service provider 3rd party lists and recognized on Gartner’s Managed Detection and Response Market Guide.

With our MDR service you get more than just automated altering.  You get the forensic abilities of a real person and a high-touch approach to investigation and analysis.

All of this is housed within our Scottsdale, Arizona based Level 2 Type II Security Operations Center. This is the command post where our team of analysts monitoring customer assets within the framework of the following processes.

Security Operations Center


DATASHIELD's industry leading MDR includes the following key components:

Threat Intelligence

At the very beginning of any good cybersecurity service is a threat intelligence feed that allows for up to the minute information about new and emerging dangers in the cyber environment. Think of a threat intelligence feed as a cyber “no-fly” list.

At DATASHIELD we build our own threat intelligence for use internally and as an operational tool for correlation against real events.

Threat Hunting (SHIELDVision)

Threat Hunting is the proactive or offensive side of Managed Detection and Response.  We use our proprietary cybersecurity orchestration tool called SHIELDVision to leverage data from numerous sources across the globe.

SHIELDVision is a software toolset that allows our analysts to “go back in time” and identify compromises missed by other technologies.  We can scrub legacy traffic against zero-day exploits and help close the game between detection and remediation.

Threat Detection

DATASHIELD utilizes logs, full packet capture, and advanced intrusion detection technology to constantly monitor all traffic on your network and not just events that trigger an alarm.

Our MDR service provides network and application log monitoring, alerting and reporting in real time so we can see everything all at once. We also work with global intelligence groups to actively hunt for cutting-edge threats and malicious conspirators who may be targeting your company’s network.

Threat Validation

When we detect suspicious indicators, an MDR analyst investigates deeper to determine if a real threat or incident exists. This process works in concert with SHIELDVision, manual intel analysis, automated real-time scanning / querying. With SHIELDVision we can correlate against past packet data.

Threat Response

For a validated incident, all critical data is collected and delivered in comprehensive reports to provide you with a granular view of what is happening and how to approach remediation. DATASHIELD reconstructs the actions leading up to an event and advises you on mitigation strategies for any compromised assets as well as future prevention techniques.

Threat Intel, Content & Alerting

Within the context of our MDR service we are always gathering intel, writing content and managing alert volume in order to provide our customers with smooth and efficient experience.

MDR Process

We See Everything.

Combating the modern cyber adversary requires continuous monitoring, active hunting, and deep forensic analysis using cyber-threat intelligence and real-time threat detection. DATASHIELD's Managed Detection and Response (MDR) performs all of these actions 24/7/365 with a team of world-class cybersecurity experts and proprietary technologies.

The SHIELDVISION™ Orchestration Solution

In order to achieve complete surveillance of your business, DATASHIELD has developed SHIELDVISION™, a premier security platform that leverages advanced human and technical resources to allow our experts to provide deep forensic analysis garnered from numerous sources across the globe.


Security Operations Center

DATASHIELD maintains a team of world-class security analysts with experience defending mission-critical assets in 24x7x365 national security and enterprise-level environments—and they work exclusively in our US-based Advanced Security Operations Center.

We have an industry leading retention rate and cross-train our analysts with our threat intel team to ensure that our staff is well-versed and able to cover multiple roles at a moments notice.


MDR is the difference between at-risk and resilient businesses. Deploy DATASHIELD for your business and start defending your data.