What Information ADT Collects:
· In General: When you use our website(s),service(s), and your device(s) you may be asked to provide personal information such as:
o Name and/or business name
o Home address and/or business address
o Home, business, and/or mobile telephonenumber
o Email address
o Credit, debit, or other payment account number and related information
o Date of birth or other identifying personal characteristics
o Social Security Number
o Emergency contact list information about others
o Personal identification code
· Product Specific: Certain device(s)or service(s) may collect additional information such as:
o Audio, video, and still-image recordings from your monitoring device(s)
o Geolocation and GPS information including physical location of your device(s) by using satellite, cell phone tower, or Wi-Fi signals
o Motion detection, accelerometer activity, and climate conditions surrounding your device(s)
o Monitoring event information such as arming and disarming your device(s)
o Internet protocol (IP) addresses, internet service provider (ISP), date/time stamp, and/or other event data which is automatically collected and stored in log files
How ADT Collects Information: Your personal and non-personal information is collected in various ways in connection with our website(s), service(s), and your device(s):
· In many cases you give information directly to us. For example, you may be required to provide us personal information when:
o Registering for the service(s) or an account with us
o Activating your device(s)
o Signing up for special offers from ADT and selected third parties
o Submitting a paper form or transmitting information to us online or via telephone
o Submitting your credit card or other payment information
o Receiving our service(s) including talking with sales representatives, service technicians, and customer service and monitoring centers (some of which may be recorded to ensure service(s)quality and to maintain an accurate record of our communications with you)
o Visiting and interacting with our website(s).
· We may also collect your information using cookies or similar technologies to analyze trends, administer our websites, track users’ movements around our websites, and to gather demographic information about our users as a whole, for example:
o Mobile Application: We may collect information such as registration and activation information from our mobile application(s) associated with our service(s) and your device(s).
o Device Data: We may collect various types of data and event information from your device(s) by using cameras, microphones, GPS, or other monitoring sensors.
o Cookies: We may receive and store certain information about your browsing preferences by using ADT and third-party cookies. Cookies are small text files placed on your computer to customize your experience.
o Web Beacons: We may collect information about your browsing activities by using web beacons. Web beacons are transparent graphic pixels that are placed on web pages that enable us or a third party to track your actions on our website(s) and deliver interest-based advertisements.
o Local Stored Objects: We may store information about your browsing activities through locally stored objects by using technologies such as “Flash cookies” and HTML5 (“LSOs”). LSO stack your actions and store information about your preferences and can be used by third party partners to deliver interest-based advertisements.
o Social Media Features: Our website(s) include social media features that may collect your InternetProtocol (IP) address of the page you are visiting and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly by us.
o Log Files: We gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type,Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
o Mobile: When you download and use our service(s), we may automatically collect information on the type of device you use, operating system version, and the unique device identifier (or "UDID"). We collect your location-based information as part our service(s) to identify your location for dispatching or sharing with emergency service providers. We will only share this information with third party services for the sole purpose of providing you our service(s). You may opt-out of location-based services at anytime by editing the setting at the device level. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
We may combine the above information with other information we collect or receive from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties including, but not limited to, credit reporting bureaus. We use the information collected from third party sources to determine the suitability of extending credit and for marketing purposes.
Your personal and non-personal information is collected in a variety of ways on ADT’s websites and when using ADT’s security services including through yourInternet-connected device(s). Certain ADT products or services may require the collection of additional information such as audio, video, location information, and information about the device’s surroundings. You may be required to provide a minimum amount of information in order to receive ADT’s services.